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Action Restoration foundation repair

Updated 2026-09-16 · 8,283 reviewed · 302 listed · Scored from 197 Google reviews · How we rank ›

4.9(197) 92 composite score See reviews on Google ✓ Google-verified
Detached Garage ConstructionCustom Finishes & Heated Garages
Action Restoration foundation repair
Location
Centretown, Ottawa
Services
Detached Garage Construction, Custom Finishes & Heated Garages
Reviews
197
Best for
Homeowners needing fast foundation or garage floor repair with transparent upfront pricing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-16.

What recent reviews say

Patrick and his crew respond fast and show up when promised, often earlier. Reviewers consistently praise transparent quotes, solid workmanship on foundation and garage floor jobs, and the team's willingness to explain what needs doing and catch extra issues.

Most work involves foundation repair, basement waterproofing, and garage floor replacement in Ottawa homes. Patrick personally oversees projects and adapts quickly to hidden problems uncovered during work. Long-term customers return repeatedly and rarely seek other quotes.

Praised for
  • on-time and early arrival
  • quick response and scheduling
  • transparent pricing and budgeting
  • professional and knowledgeable team
  • quality craftsmanship and durability
on-time-completionclear-quotingfair-pricingskilled-craftsmanshipresponsive-supportclean-worksitequality-materials
Best for: Homeowners needing fast foundation or garage floor repair with transparent upfront pricing.

Where this business shines

  • Same-day or next-day response and scheduling
  • Owner Patrick personally manages projects
  • Transparent pricing with no hidden costs
  • Identifies and addresses related issues during work

Worth knowing

  • Patrick Despatie, owner, personally manages and attends most jobs
  • Team members named include Mark and Pat
  • Emergency services available: responded same-day to a flooded basement
  • Warranties mentioned for basement entrance repair
  • Website claims over 30 years operating history and 2026 Canadian Choice Award finalist nomination

How it compares

  • Rated 4.9 against a 4.68 average across the 276 detached garage construction businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

What earned this score?

Our Rubric
Star rating 92
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
192
4
0
3
0
2
0
1
5

Common questions

How quickly can Action Restoration respond to an urgent foundation or flooding issue?
Reviewers report same-day or next-day response. One emergency call at 7:30 a.m. led to the team arriving and completing repairs by 12:30 p.m. the same day.
Does Patrick handle small concrete jobs, or only large projects?
Yes; reviewers note Patrick makes time for smaller jobs like single foundation cracks and concrete window sills, often fitting them in between larger projects.
What happens if unexpected damage is found during a job?
Patrick communicates each step, helps minimize additional costs, and recommends specialists (e.g., structural engineers) as needed. Pricing remains transparent.

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Most jobs result in solid finished work, with crews praised for skill and professionalism; however, 22% of reviews flag serious red flags. Problems cluster around project management: communication gaps stretch timelines dramatically (weeks promised become three months), unreturned calls, and loose site discipline leave debris on properties for months. One job went unpaid and unfinished. When things go right, people book them again; when they don't, the experience turns sour fast. Decks, kitchens, bathrooms, and foundation repair tend to land well. Crew members Stephan, Alex, and Adam drew specific praise. The gap between quick, quality jobs and painful delays suggests the workload or staffing varies; front-end communication and scheduling accountability are weak points worth clarifying upfront.

Detached Garage Construction

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Last updated 2026-09-16