Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-16.
NewAge ships garage storage cabinets and outdoor kitchen products across North York and beyond. When orders arrive intact, customers praise the soft-close drawers, finishes, and packing. Shipping delays and damaged goods are common enough to trigger replacement protocols. Staff like Robert, Karen Cubillan, Farhan, Bharati, and Prathamesh Gawali respond quickly to problems. One reviewer noted rust and hardware failure after two years despite high cost. A few complaints about phone availability and late deliveries by a month suggest logistics strain.
The business names specific customer service staff in resolutions, which speeds replacements and builds loyalty. However, recent one-star reviews flag a pattern: delays from May to August, outsourced-sounding call centers, and outdoor kitchen products failing within two years. The 4.5-star average masks real friction between product quality expectations and durability, and between promised delivery dates and actual performance.
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Last updated 2026-09-16