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Toro Steel Buildings

Updated 2026-09-16 · 8,283 reviewed · 302 listed · Scored from 448 Google reviews · How we rank ›

4.8(448) 88 composite score See reviews on Google ✓ Google-verified
Detached Garage Construction
Toro Steel Buildings
Location
Markham
Service
Detached Garage Construction
Reviews
448
Ranking
#9 in Detached Garage Construction
Best for
homeowners wanting a workshop or garage they can assemble themselves or with local help

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

What recent reviews say

Most buyers praise staff by name for listening carefully, answering technical questions without pushiness, and delivering exactly what they specified. A handful report buildings that assemble easily in days with solid materials. One buyer experienced a costly design error, inadequate explanation upfront, and frustrating attempts to reach support afterward.

Toro supplies pre-engineered steel buildings in standard and custom layouts across Ontario. Named staff (Joe Allen, Mark Richardson, Aaron James, Luke Collins, William Robinson, and others) handle everything from site-specific layout advice through delivery coordination. Most buyers assemble their own buildings or hire local contractors; turnaround is typically 2-4 days.

Praised for
  • knowledgeable, responsive staff
  • smooth process from quote to delivery
  • quality steel and assembly
  • staff accommodation of custom needs
skilled-craftsmanshipresponsive-supportquality-materialsclear-quoting
Best for: homeowners wanting a workshop or garage they can assemble themselves or with local help

Where this business shines

  • named account staff who listen and answer technical questions
  • pre-engineered designs customizable for site constraints
  • quality materials and accurate assembly fit

Worth knowing

  • Named staff include Joe Allen, Mark Richardson, Aaron James, Luke Collins, William Robinson, Josh, Brendan Jones, Kyle, and Dave
  • Account staff coordinate with site contractors (e.g., concrete, roofing) to avoid delays
  • Buildings typically assemble in 2-4 days with a local contractor
  • Customers report no missing parts and extra fasteners included
  • One customer reports design error led to two-week support gap and significant financial loss

How it compares

  • Rated 4.8 against a 4.68 average across the 276 detached garage construction businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

What earned this score?

Our Rubric
Star rating 86
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
424
4
4
3
0
2
2
1
18

Common questions

How long does assembly take once the building arrives?
Most customers report 2-4 days using a local contractor. One buyer assembled it themselves with family help.
Can Toro adapt a design for my site or existing building?
Yes. Staff coordinate with site contractors (concrete, roofing) and have modified layouts for lean-tos and other constraints.
Will pieces fit together and are fasteners included?
Customers report materials fit properly with no missing parts. Some say extra nuts and bolts were included.

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Most buyers praise the sales team-William Robinson, Kyle, Tom Falcone, David Marshall, Jared Hogan, and others-for taking time to understand needs without upselling. They highlight honest quotes that catch competitor omissions, careful design work (like tying workshop and lean-to together), and solid product quality. One distressed buyer describes being pressured into a non-refundable deposit for a pre-built unit within hours, then met with dismissal and shame when the structure proved unsuitable for their farm; the company allegedly deleted a response and failed to resolve the complaint. The named staff members consistently earn five-star ratings for clarity and low-pressure advice. Buyers report easy DIY assembly, sturdy construction, and colour/size customization. Repeat customers come back to the same rep. The single one-star complaint centers on sales process pressure, poor communication after the sale, and refund refusal-a sharp contrast to the broad pattern of helpful service.

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Norsteel Buildings
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Norsteel Buildings

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Norsteel delivers well-engineered steel buildings with responsive design and quoting. Staff like Reshad, Michelle, and Rasheed earn consistent praise for attentiveness and care.

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Tower Steel Buildings
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Tower Steel Buildings

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Most owners report smooth, transparent builds with patient staff and fair pricing. Guy, Andrew, Danielle, and Kevin earned repeated praise for listening without sales pressure, walking first-timers through permits and foundation, and delivering on time. Notably, the business owns its own steel factory and construction crew, which reviewers cite as a confidence-builder for full-turnkey projects. However, two detailed complaints from the past year paint a stark picture of commercial project failures: an Ottawa shop sat for nine months without starting after a $50,000 deposit; another large commercial order missed April, then August, then November delivery targets, with components still pending months later. Both reviewers reported blocked calls, unreturned emails, and staff claiming to be unavailable indefinitely. These are not minor delays but project stalls with legal recourse sought.

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Last updated 2026-09-16